CARS+ provides the tools you need for your car rental business to run more efficiently, but we at Thermeon also realise it’s crucial for users to maximise the product’s capabilities. That’s why Thermeon also offers additional training in CARS+ to ensure you get the most out of the software. Our training staff have in-depth knowledge on our suite of products. Our staff can train clients that are new to CARS+ or even new to the car rental industry. Whether you have new staff members to properly train or you wish to gain a deeper understanding of the program’s functionality, Thermeon Training Services can help you.
By working closely with you and your team, we can design a tailor-made programme to give you the skills and knowledge of all facets of running a car rental business. This includes front desk, operations, reporting, accounting and fleet planning. Receiving this training from our team will help you squeeze even more value out of CARS+ and in turn, enhance your business.
When you choose CARS+ to help automate your business, your subscription will include initial on-boarding training. However, each business has different needs, which is why we offer different packages to suit your car rental location.
Our Comprehensive package takes you through a complete training programme. You can specify exactly what you need when setting up and configuring CARS+ for your business. A dedicated trainer will work with you every step of the way.
The Express option is a perfect option for our clients that urgently need to get started, but are short on time. With the Express package, we’ll set up CARS+ with your data and rates. From there, we’ll configure it to your needs and provide the essential training to get you ready quickly.
No matter what package you choose, there’s always the option to get extra help. This includes the option of adding blocks of training hours, to ensure you’re completely ready to go live with CARS+.
We’re proud to offer a full range of training services, from on-site training to remote training sessions. CARS+ has built in technology to allow a trainer to train you remotely, without any additional software installation. Our CARS+ Session Shadowing feature allows a member of our Client Services team to connect remotely to a user’s screen. Session Shadowing enables rapid training and problem solving thanks to the synchronisation of the user’s and our team member’s, keyboards. An unlimited number of users can be connected to the same screen, providing a highly efficient and economic method of training.
Should you prefer to be trained in person, you have the option for an expert member of our training team to come to you and provide training based on your needs. There’s nothing quite like receiving hands-on expertise and assistance in person, for both you and your staff. With this service, our trainers can get a real feel for your business and better understand your specific needs. This allows them to adjust the training to best suit you.
The Set-Up process can be tailored around having a training expert on-site at your business to get you ready to operate using CARS+. We also offer Go-Live Support, where we can provide a training expert to join you on-site when you go live. Our trainer will be there to assist with any issues and provide your staff live support as needed. You also have the option of receiving bespoke services. This gives you a completely flexible approach to on-site training and create bespoke solutions catered to your needs.
Our Prepaid Services option is ideal for those who aren’t sure how much training they’ll require or what they’re looking for specifically. With this option, you can plan and budget for training services from Thermeon, without knowing your specific training needs. Our selection of Prepaid Services can be booked and paid in advance, then drawn on as your training needs may arise. Thermeon’s Prepaid Services can be booked in hourly blocks, based on the time you need. You also have the potential to save on our standard hourly rate when paying for a block of 5 or more hours.
By paying for a block of 5 hours or more, we can offer a 10% discount on the standard hourly rate. Your savings can go up to 20% on the standard hourly rate by booking a block of 10 or more hours.
These are just some of the many resources Thermeon offers. For more information on the training services we offer, reach out to your local Thermeon representative.
Thermeon's 30 years of global experience in car rental software gives us the skills to understand your requirements, building systems that suit. CARS+ is the complete software solution to link your rental business directly to customers, partners and brokers.
Call us today at:
Europe, Middle East & Africa: +44 1293 864 334 / Americas: +1 (714) 731-9191 / Australia/Asia: +61 2 9846 0860 / New Zealand: +64 22 177 6242
Or email us at firstname.lastname@example.org